No, you do not need to make an account with redBus to book a ticket. However, we recommend that you create an account on redBus so that you can book a bus ticket next time even faster. In addition to this, you can also avail redBus discounts and offers on bus tickets by creating an account.

An M-ticket is an SMS that is sent to your registered mobile number after you successfully book a bus ticket online with redBus. This M-ticket can be the virtual replacement of your printed bus ticket. The M-ticket includes your bus ticket details such as bus timing, pick-up and drop-off locations, vehicle number, PNR etc. An M-ticket is an eco-friendly step by redBus to reduce the number of paper tickets and ensure passengers’ safety from any communicable disease.

There are different customer care contact numbers for different countries. You can just go to the redBus website, choose the country you would like to book bus tickets for, and see the customer care number at the top. Also, you can simply drop an email to the redBus support on the given email address.

You can check the details of your pick-up and drop-off points on your ticket. The details of your pick-up location would be sent to you via M-ticket. Also, while looking for bus tickets on redBus.com, your pick-up and drop-off locations are mentioned below the schedule.